Terms and conditions

1. Ordering Process:

Customers can place orders through our website, over the phone, or in-store. Once an order is placed, the customer will receive a confirmation email with their order details.

2. Payment:

Payment is due at the time of ordering. We accept credit card payments online and in-store.

3. Shipping:

We offer shipping for all orders. Shipping costs will be calculated at checkout based on the delivery location. Please note that shipping times may vary depending on the customer's location.

4. Returns:

We accept returns within 30 days of the purchase date. Items must be unused and in their original packaging. Customers are responsible for return shipping costs.

5. Warranty:

All doors purchased from Elegant Entrances come with a 1-year warranty against manufacturing defects. Customers must provide proof of purchase to make a warranty claim.

6. Installation:

Customers are responsible for the installation of their doors. However, we offer installation services for an additional fee. Please contact us for more information.

7. Customer Service:

Our customer service team is available to assist with any questions or concerns. Please contact us via phone or email during our business hours.

8. Privacy Policy:

We respect our customers' privacy and do not share any personal information with third parties. Please refer to our privacy policy on our website for more information.

9. Changes to Terms and Conditions:

Elegant Entrances reserves the right to make changes to these terms and conditions at any time. Customers will be notified of any changes through our website.

By placing an order with Elegant Entrances, customers agree to abide by these terms and conditions.